FAQs

Making People Happier & Smarter with Music

1. How do Online Lessons work?

We connect with you Live on Zoom, Skype, FaceTime, Google Duo, or Google Meet. YOU can choose your favorite App.

2. Are Online Lessons worse than in-person lessons?

Nope. The teacher determines the quality of your lesson, independently from the distribution mean. Our Top Quality teachers are carefully selected, with impressive academics and professional background. They SPECIALIZE in online lessons, so they know how to deliver 100% result at all times.


3. What if it's not a good fit?

We give you a first FREE lesson, so you can get to know the teacher and understand if our online platform works well for you. We have multiple teachers, so if you don't like your trial, you can get back to us with honest feedback and we will give you another chance until you get your best fit and are fully satisfied with your teacher.


4. What if my Wi-Fi doesn’t work?

Your teacher will help you trouble-shooting any technical situation, so you can continue the lesson. Worst case scenario, we will reschedule and you can keep the credit as far as you book within a week.


5. What if I need to cancel?

We tend to offer you a reschedule for your lesson, as your appointment is linked to a monetary transaction. We are flexible and we certainly can accommodate your scheduling needs. Best way is to reschedule WITHIN A WEEK, so you don't lose your pre-paid credit. Your teacher will help you manage case by case.

6. This is my background, level, experience, age: are you the right fit for me?

Yes, we work we all ages, all background, all styles. We serve beginners, intermediate, and advanced levels. Our experience allow us to teach ANYONE. We love to help, we personalize your lesson to your specific needs. It's NEVER to late to educate yourself, become a better person, and follow your passion!


7. What do I need to prepare/buy for my first lesson?

Nothing. Your teacher will first assess your needs and your goals and then, he or she will address on what will be needed, eventually. Most times, we tend to provide the necessary material, books, lectures, etc.

I.e., If you need to buy a musical instrument - you teacher can help you select the best option, based on your goals and your budget.


8. Can I book now for a lesson in a few weeks?:

Yes, however your teacher might contact you to set up alternative times or reschedules based on his/her calendar availability.

9. Do I choose the teacher or do You do it for me?

Either way, as you prefer. You have plenty of elements to choose your teacher, based on their profile at the OUR TEAM page and their demonstrative videos at the specific academy page. Or you can ask us, if you are not sure. Tell us more about your goals and we will match you with the best fit for YOU!


10. How does payment work?


As you prefer! All lessons are pre-paid, so you must pay in advance to make a reservation in our calendar and secure your spot with your favorite teacher. We can help you set up weekly payments, or monthly or you can buy packages of 10 or 20 lessons. The more you buy, the more you save! Check our PRICING page for more information and direct purchase links.


HOW IT WORKS

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No Hidden Fees


There are No hidden fees at SUPERBA VOX Online Music Academy. You only pay for the lessons you attend in observance and respect of our Policy, and Terms & Conditions of Service (available in footer).
A weekly recurring payment is our most popular plan. Save your credit card on file and attend regularly once a week. So you don't have to worry about booking your next lesson. We are glad to help!
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Safe, Pre-Paid Lessons


Through our digital scheduling system, you can safely pre-pay your lessons with a credit card and save it on file for the next transaction. We can also send you a digital invoices by email. All card payments are securely encrypted from end to end.
If you are on a weekly recurring plan, we will charge you weekly and you will get our convenient rate of $1/minute. Our Weekly Recurring plan makes booking quick and easy!
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Flexible Schedule

How many lessons should you book and how often? It depends on your goals, motivation, and budget. For beginners or little children we recommend starting with a 30m lesson and expanding under your teacher's recommendation.If you are eager to learn more and quickly, you may book a longer lesson of 45m or 1h.For students with ambition or professional goals, we recommend 2 or 3 lessons a week. You can also study with more than one teacher! All options are available for your needs at Superba Vox.
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Possible Packages

Online Lessons matter, seriously. If you truly want to learn, you can imagine it will take time, regular practice, and commitment to multiple lessons. Superba Vox makes it easy by offering multiple lessons and customizable plans.Check out our PRICING page to see our different solutions; we make purchasing lessons easy to manage for everyone!A multiple-lessons package is convenient, easier to manage, and keeps you focused, efficient, and motivated on a long-term basis. Also, try our high-level Masterclass offer now!
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One to One Private Lessons

There is nothing like personalized education! With our online lessons, you get a one-to-one professional coach at your service. You can ask your questions and get answers right away! You can decide what to study and what not to.For example, reading music notation or specifics of phonetics are optional. Our teachers will be pleased to teach you them if that's what you want, but if you are not interested you won't do it.We want you to be fully satisfied with your music lessons, so you can choose your schedule, your genres, and your teacher will support You in your unique learning path.
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Choose your Video App


For your video lesson, we usually offer Zoom, Skype, Google Duo, Google Meet, or FaceTime. You can choose the App of your preference. We recommend Zoom as it has the best audio quality for your teacher to hear subtle sound, timber, and pitch changes. However, other Apps may also be available, such as WhatsApp or Google Meet. Just talk to us and we will try to accommodate your favorite App.
In general, no mic is required on your side. For voice lessons, we recommend the use of multiple devices during lessons (smart-phone, computer, and/or tablet) so you can both play music, sing, and record yourself while you are connected with your teacher.
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Book an Appointment

Booking an appointment is an easy process. You can find instructions below on "How To Book" and we are also always available to help you finalize an appointment. You can contact your teacher for help. Once you booked, our digital scheduling system will send you text SMS and email reminders when your appointment is approaching, so you won't miss it.If you are on a weekly plan, we will book for you, as far as you save your credit card on file. Your card is charged the day after your lesson as a prepayment for the following appointment.
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Enjoy your Lesson

No worries, no need to be shy. Your teacher is very friendly and is there to help you and make you grow. There is no shame for mistakes or wrong doing! On the contrary, any error is a wonderful opportunity for improvement, so go ahead and enjoy your lesson fully! Feel free to share with your teacher if you are a bit blue on a given day. If you are sad, tired, or upset, it can impact your music, so we can work together with it. You will also feel better during the lesson because learning music is therapeutic! Don't forget to relax with music and have fun!
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Give us Feedback

We love to hear how your lessons are going! If there are any issues, just contact us at any time and we will do our best to resolve your problem. Our goal is for you to be fully satisfied, so we will do anything in our power to make sure that you are having the best experience possible with your music lessons. We do listen and we do appreciate our customer's feedback!Also, we offer you our 100% Satisfaction Refund. If anything goes wrong, no need to get upset: you will have your money back! We are here to serve you and make you happy at all times.Please, be kind in all interactions. Peace, and keep cool. No problem, Hakuna Matata. 😊
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Leave a Review

We aim to maintain this Excellent Rating and our Outstanding Standard. For us is truly important that our students feel they are in great hands. Quality is everything to us!We are sure you won't find a service as great as ours! We strive every day to give you the absolute best and we are very proud of our achievements. Our students win auditions, get lead roles in important performances, pass selections at the Voice, and they win awards and prizes in national and international competitions. Or simply, they make a difference, daily, with their music, family and friends! Welcome to our 5-STARS team!
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Consult Our Offers

Check our Pricing page, so you will always be updated about new initiatives, sales, and offers. At SUPERBA VOX you will find great value, high-quality lessons, and an online experience that is still human oriented.We are willing to make exceptions and show our support and help for special cases. Temporary Pricing exceptions might be available on a case-to-case basis.Among our best offers, check out the "10-20 lessons packages", and ask for more info about the Referral Discount, the Siblings discount, the Senior Discount, our PRO High-Level Masterclasses, Live Recitals, and more!
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Tell a Friend

Often students express so much joy and satisfaction in their online reviews that they wish they could do more to help. It is possible to show appreciation by leaving a tip when you book. Or you can make a donations at our Donate page and help the school grow and offer scholarships to our music students.Also, you help us thrive when you tell your friends about your amazing teacher and when you recommend us to someone in your circle. We appreciate any help you can give.
We offer a $25 discount one-time-coupon on your next lesson when someone you know enrolls with us for at least 3 paid lessons! Reach out for more info.

HOW TO BOOK

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Visit the booking page Here:

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Choose Your Topic

Voice, Piano, Guitar...?
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Choose Your Teacher

Read the profiles Here . We can help to match you with the right teacher if you tell us more about your learning goals.
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Choose Your Schedule

Select your preferred day/time on the booking page calendar.
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Make A Payment

All lessons must be PRE-PAID at Superba Vox. Visit the Pricing page to find out more about our plans and direct purchase links.
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Receive Confirmation & Reminders

Check your text messages and emails for appointment confirmations. Our system operates in EST time. Make the appropriate time zone conversion and please, show up at your online appointment with your dedicated teacher.

INSTRUCTIONS FOR YOUR ZOOM LESSON IDEAL MUSIC SETTINGS